Q1: What is your minimum order quantity?
Our minimum order quantity is one set, which refers to the complete unit as defined in our specification sheet.
Q2: Are you a trading company or a manufacturer?
We are a specialized manufacturer with our own dedicated production factory.
Q3: What are your payment terms?
We require a 30% T/T (telegraphic transfer) deposit. The remaining 70% balance must be settled before shipment.
Q4: What is your typical delivery lead time?
Sample orders are typically delivered within 3–5 days. Mass production orders generally take 15–25 days depending on the specific volume.
Q5: Is the installation process complex?
No, installation is straightforward. We provide comprehensive drawings, a user manual, and offer video call support with our technical team for guidance.
Q6: Can you customize products for specific needs?
Yes, we provide customization services for logos, colors, sizes, and other technical requirements to meet your project needs.
HK Charger
