Q1: What is your minimum order quantity?
Our minimum order quantity is one set. "One set" refers to the complete unit as defined in our specification sheet.
Q2: Are you a manufacturer or a trading company?
We are a manufacturer located in China with our own professional production factory.
Q3: What are your payment terms?
We require 30% T/T (telegraphic transfer) as a deposit. The remaining 70% balance should be paid before shipment.
Q4: What is the lead time for mass production?
For sample orders, we typically deliver within 3–5 days. For mass production orders, the lead time is usually 15–25 days depending on the quantity.
Q5: Can you customize the product requirements?
Yes, we can customize the logo, color, size, and other technical aspects per your specific requirements.
Q6: How is the installation handled?
The installation is straightforward. We provide detailed installation drawings, a user manual, and our technical team is available for video call guidance.
HK Charger
